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Interested in joining our team? Email your resume to: careers@lacamionnettecoffee.com
La Camionnette's Responsibility to our Employees
La Camionnette's Responsibility to our Employees
Job Description
Job Description
Barista
Barista
Responsibilities:
Creating a welcoming environment by bringing warmth, kindness, and authenticity to every interaction.
Making the moment right by creating space for customers to voice their concerns & taking action on these.
Showing gratitude for guests by taking steps to ensure their return.
Communicating clearly and kindly by using grateful language and observing customer cues.
Ensuring beverage quality by thoroughly understanding beverage recipes/procedures and approaching each beverage with attention to detail.
Expanding coffee knowledge by actively pursuing and participating in industry trends and news. Share this knowledge with the team and customers, alike.
Contributing creatively by demonstrating initiative in designing new featured/seasonal beverages or in community events
Demonstrating punctuality and accountability, including accurate cash handling.
Demonstrating task timeliness by consistently completing assigned food preparation or cleaning tasks thoroughly and in a timely manner.
Multitasking to ensure accurate operation of the Toast POS system while taking orders/processing transactions.
Actively preventing bottlenecks by addressing or informing management of potential bottlenecks before they happen.
Bringing a solutions oriented approach by problem solving independently and providing management with potential solutions rather than problems.
Reflecting on performance by regularly and proactively seeking feedback to fine tune performance.
Taking ownership of cleanliness by proactively maintaining cleanliness and organization of the shop
Qualifications:
Excellent hospitality skills with the ability to engage with customers through warmth, kindness, and authenticity.
Strong time management and critical thinking skills
Proficient in cash handling and basic retail/food service math skills
Ability to work in a fast-paced environment while maintaining attention to detail
Experience as a specialty barista or other beverage crafting is encouraged but not required
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Creating a positive work environment.
As part of our commitment to exceptional experiences, La Camionnette has a responsibility to foster a positive work environment that supports employees' well-being, job satisfaction, and individuality.
Providing training and development opportunities.
To ensure that employees are equipped to provide intentional, exceptional experiences, La Camionnette will provide ongoing training and development opportunities that help employees improve their skills and knowledge within the company & beyond. This training includes job-related skills as well as a quarterly growth & development session which consists of dedicated time to deep-dive on the employee's career goals & plans.
Fair compensation and benefits.
La Camionnette has a responsibility to compensate employees fairly for their work and to provide benefits that support their physical and financial well-being. This rate is informed by a local living wage as calculated by Massachusetts Institute of Technology (MIT) (updated yearly). Customer-facing employees also receive cash & card gratuity.
Ensuring safety and security.
La Camionnette will take steps to ensure that employees feel safe and secure while working, including implementing safety protocols, addressing harassment or discrimination concerns, and providing appropriate resources for mental and physical health.
Encouraging work-life balance.
La Camionnette has a responsibility to support employees' work-life balance, recognizing that this is critical to their overall well-being and ability to provide intentional, exceptional experiences to customers. This might involve offering flexible scheduling, promoting self-care practices, and encouraging time off for rest and relaxation. The company now offers paid time off after 3 months of service.
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